Kitchen Steward

What is the job?

As a Kitchen Steward, your job is to assist the Kitchen and Stewarding Team in daily operations and help maintain a safe working, and positive working environment and keep the highest standards of sanitation.

Daily tasks and responsibilities

• Participate in dishwashing, garbage removal, silver polishing, pot washing or any other stewarding area as necessary in accordance with department needs (based on staffing or business levels!)
• Ensure a safe and productive operation.
• Assure compliance with Health Department standards.
• Supervise and maintain the sanitation of kitchen, storerooms, hallways, dock, and equipment.
• At start of shift – do a complete walkthrough of stewarding areas to observe the status of all areas
• Throughout the shift – continuously walk through all areas
• Being responsible for answering Stewarding Phone and assisting all operations with requirements.
• Assist in controlling stocks for daily use in the department (cleaning products, mop heads, etc.).
• Assist in controlling breakage, waste
• Assist in maintaining cleanliness of all kitchens and HOH areas as well as ensuring all maintenance needs are looked after.
• Ensure all paper towel dispensers are always full throughout the shift.
• Cleanliness
• Maintain regular attendance at department and operations meetings

General Tasks & Miscellaneous

• All colleagues must assess situations and react accordingly through analysis and perspective.
• All colleagues must be flexible and able to carry out any other reasonable duties and responsibilities within the scope of their job, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• All colleagues should be visible and available to both guests and colleagues, in accordance with their position, and serve as an example for others.
• All colleagues are required to comply with any reasonable request from their supervisor(s) within a reasonable timeframe, under normal circumstances.

Human Resources & Training

• It is the colleague’s responsibility to report any case of harassment and discrimination as soon as it happens, either to their direct leader or to the Talent & Culture. It is the leader’s responsibility to treat complaints of harassment and discrimination promptly and confidentially.
• It is everyone’s responsibility to treat customers and Colleagues from all cultural groups with respect and sensitivity.
• All Colleagues must attend trainings and meetings as and when required.

Job qualifications

• Problem-solving skills
• A methodical and logical approach
• Accuracy and attention to detail
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• 2-3 years’ experience in a similar role in a luxury hotel
• Exceptional English communication skills, an additional language will be a plus