Complex Hygiene Officer

What is the job?

As a Hygiene Officer, your role is to ensure that the highest standards of cleanliness, sanitation, and food safety are maintained throughout the hotel’s food and beverage operations. You are responsible for implementing and monitoring hygiene procedures in accordance with local health regulations and international standards. You will conduct regular inspections, provide hygiene training to all relevant departments, and collaborate with kitchen and stewarding teams to maintain a safe and hygienic work environment. You will also oversee pest control activities, manage hygiene-related documentation, and ensure full compliance with HACCP and other food safety systems.

Daily tasks and responsibilities

• Conduct routine inspections of all food preparation and storage areas.
• Ensure compliance with HACCP, ISO, and local food safety regulations.
• Monitor and record temperature control of food storage units (chillers, freezers, etc.).
• Supervise personal hygiene practices of all kitchen and stewarding staff.
• Inspect and verify cleanliness of kitchen equipment and utensils.
• Check pest control reports and follow up on any issues or sightings.
• Oversee cleaning schedules and ensure proper sanitation practices are followed.
• Ensure that cleaning chemicals are properly used, stored, and labeled.
• Maintain and update hygiene and sanitation checklists and logs.
• Conduct spot checks during food handling and service periods.
• Coordinate with the stewarding team to ensure dishwashing and kitchen sanitation standards.
• Provide hygiene training and refreshers to F&B and kitchen staff.
• Report any non-compliance or hazards to the Culinary Director or relevant department heads.
• Assist in audits and prepare documentation for inspections by local authorities.
• Verify waste management procedures are followed (food, oil, general waste).
• Monitor proper use of protective equipment (gloves, masks, hairnets, etc.).
• Update and maintain hygiene-related policies and SOPs.

General Tasks & Miscellaneous

• All colleagues must assess situations and react accordingly through analysis and perspective.
• All colleagues must be flexible and able to carry out any other reasonable duties and responsibilities within the scope of their job, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• All colleagues should be visible and available to both guests and colleagues, in accordance with their position, and serve as an example for others.
• All colleagues are required to comply with any reasonable request from their supervisor(s) within a reasonable timeframe, under normal circumstances.

Human Resources & Training

• It is the colleague’s responsibility to report any case of harassment and discrimination as soon as it happens, either to their direct leader or to the Talent & Culture. It is the leader’s responsibility to treat complaints of harassment and discrimination promptly and confidentially.
• It is everyone’s responsibility to treat customers and Colleagues from all cultural groups with respect and sensitivity.
• All Colleagues must attend trainings and meetings as and when required.

Job qualifications

• Problem-solving skills
• A methodical and logical approach
• Accuracy and attention to detail
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• 2-3 years’ experience in a similar role in a luxury hotel
• Exceptional English communication skills, an additional language will be a plus