Job Department: Stewarding
What is the job?
As a Kitchen Steward, your job is to assist the Kitchen and Stewarding Team in daily operations and help maintain a safe working, and positive working environment and keep the highest standards of sanitation.
Daily tasks and responsibilities
Participate in dishwashing, garbage removal, silver polishing, pot washing or any other stewarding area as necessary in accordance with department needs (based on staffing or business levels!)
Ensure a safe and productive operation.
Assure compliance with Health Department standards.
Supervise and maintain the sanitation of kitchen, storerooms, hallways, dock, and equipment.
At start of shift – do a complete walkthrough of stewarding areas to observe the status of all areas
Throughout the shift – continuously walk through all areas
Being responsible for answering Stewarding Phone and assisting all operations with requirements.
Assist in controlling stocks for daily use in the department (cleaning products, mop heads, etc.).
Assist in controlling breakage, waste
Assist in maintaining cleanliness of all kitchens and HOH areas as well as ensuring all maintenance needs are looked after.
Ensure all paper towel dispensers are always full throughout the shift.
Cleanliness
Maintain regular attendance at department and operations meetings
General Tasks & Miscellaneous
All colleagues must assess situations and react accordingly through analysis and perspective.
All colleagues must be flexible and able to carry out any other reasonable duties and responsibilities within the scope of their job, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
All colleagues should be visible and available to both guests and colleagues, in accordance with their position, and serve as an example for others.
All colleagues are required to comply with any reasonable request from their supervisor(s) within a reasonable timeframe, under normal circumstances.
Human Resources & Training
It is the colleague’s responsibility to report any case of harassment and discrimination as soon as it happens, either to their direct leader or to the Talent & Culture. It is the leader’s responsibility to treat complaints of harassment and discrimination promptly and confidentially.
It is everyone’s responsibility to treat customers and Colleagues from all cultural groups with respect and sensitivity.
All Colleagues must attend trainings and meetings as and when required.
Job qualifications
Problem-solving skills
A methodical and logical approach
Accuracy and attention to detail
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively as part of a team
2-3 years’ experience in a similar role in a luxury hotel
Exceptional English communication skills, an additional language will be a plus
